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E-Commerce Shipping Solutions 2017: Your Ultimate Guide to Achieving Shipping Profitability One of the most important things you need to prioritize when it comes to doing business online or e-commerce is having an effective and efficient shipping strategy. An excellent shipping service differentiates your business from your competitors, and this is one of the most important aspects that customer check before buying a product online. Achieving an excellent shipping strategy requires proper coordination and participation of multiple teams such as your shipping and fulfillment team, marketing team, website design and development team and your customer support team. There should be a full involvement of all these teams and everyone in the organization, disseminating information and implementation of effective shipping solutions for your e-commerce business. First, you need to assemble a dedicated team for specific functions in achieving your shipping goals, basing on your customers’ needs and expectations, while maintaining your margins. Proper communication wit your marketing team is very important so you can formulate and implement shipping options and promotions such as flat rate or free shipping in order to increase visitors to your website or increase order value. Your web design and development team must be able to create a good website that shows your current shipping options, promotions and other forms of notification to eligible customers. Your shipping and fulfillment team must ensure that the orders of the customers are picked, properly packed and shipped accurately, in an on time manner no matter what option your customer chooses. Your customer service team must be well-trained and informed in sharing your shipping options and promotions to eligible customers, so it is important that they know each stage in the lifecycle of their customer to be able to answer questions in an appropriate manner. After assembling your team, the next step is defining your shipping goals through increasing average order value, increasing your conversions, expanding market or target audience, decreasing cost, and improving operational efficiency. If your goal is to reach new customers or new areas where your products cannot previously reach, you can formulate and offer other shipping options such as an in-store pickup or local delivery. For your shipping solution, always communicate with trusted and reputable carriers in order to find out their shipping rates and consider shipping options, shipping destinations, and the product size, weight, and dimensions. The various e-commerce shipping options include free in-store pickup, LT freight carriers, same-day delivery, next-day delivery and free shipping.
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Allow us to help you find a trusted and reputable shipping fulfillment company for your online business. We are offering effective and efficient e-commerce shipping solutions for the success of your online business. Talk to us about your shipping concerns, feel free to view our website or contact us directly.Questions About Companies You Must Know the Answers To